FAQs
More FAQs- What is ServiceMaster Recovery Management (SRM)?
- Who is responsible for paying for the service?
- What types of situations require biohazard cleanup, and how can I tell if I need your services?
ServiceMaster Recovery Management (SRM) is the commercial large loss division of ServiceMaster Restore. SRM is the nation’s leading provider of immediate disaster relief. Our single mission is to get companies back to business as quickly and safely as possible, no matter the size of the loss or where their business is located.
As the commercial property owner, you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.
Our biohazard cleanup is necessary for any situation involving biological waste, such as a crime scene, unattended death, sewage backup, or even hoarding situations. It is always better to err on the side of caution and call us if you have any concerns. However, some signs that you may need our services include strong odours, visible blood or bodily fluids, and the presence of hazardous materials. Our highly trained technicians will properly assess the situation and provide you with a detailed plan of action for safe and thorough cleanup and disinfection. Don't risk your health or the health of your loved ones, trust our biohazard cleanup services to handle any biohazard situation with expertise and care.