FAQs
More FAQs- Why does my specialty floor need to be removed?
- What will you do with my area rugs?
- I have an emergency at my building or facility. Who do I call?
Nonporous flooring can trap water and prevent it and the materials under it from drying properly.
Rugs damaged by water will be taken to our warehouse for special treatment and care. They will need to be dried carefully to minimize bleeding of colours and discolouration. Your rugs will be dried, cleaned and returned to your home after the complete drying of the rest of your home is completed.
During an emergency situation, whether it’s late at night or on the weekend, accessibility is crucial. Call 1-800-RESPOND and ServiceMaster Restore will answer 24 hours a day, 7 days a week, 365 days a year. Within one hour, we will contact the client and schedule an appointment.