FAQs
More FAQs- What about special items? Artwork, china, heirlooms, etc.
- How do I keep track of non-restorable items?
- What is the difference between mould and mildew?
Some high-value items require restoration by specialists. Working with your insurance claim representative, we can help you identify these items and locate a qualified restorer.
We recommend you make a list of items (including food items) deemed non-restorable. You can obtain a form for this purpose from your insurance company. Make a copy for your insurance company and keep one for yourself.
Mildew is a surface fungus that easily develops on cardboard, books and even fabrics. Mildew usually grows in a flat pattern and may appear powdery. Mildew usually starts out white and may later turn to yellow, brown or black. It can usually be treated with a store-bought cleaner and scrub brush. Mould is usually fuzzy in appearance and can be many different colours including white, yellow, blue, green, brown, gray and black. Mould will cause structural damage to your home and can cause numerous health issues.